At WPToolHub, we strive to provide high-quality WordPress plugins, themes, snippets, tools, and courses that add value to your digital journey. Customer satisfaction is very important to us, and we want to ensure transparency regarding our refund process.
Digital Products
Since our products are digital in nature and can be instantly downloaded or accessed after purchase, we generally do not offer refunds once an order is completed. Please review product descriptions, demos, or previews carefully before making a purchase.
Exceptions
Refunds may be considered only under the following circumstances:
- If you purchased the wrong product by mistake and have not yet downloaded it.
- If a product is found to be defective or not functioning as described, and our support team is unable to resolve the issue.
- If duplicate payments were made in error.
Courses & Learning Material
For online courses, refunds are not available once access is granted, except in cases where the course content cannot be accessed due to a technical issue from our end.
How to Request a Refund
If you believe you are eligible for a refund, please contact us within 7 days of your purchase at:
📧 contact.wptoolhub@gmail.com
When requesting, please include:
- Order ID / Transaction ID
- Product name
- Reason for refund request
Processing Time
Approved refunds will be processed to your original payment method within 5–10 business days.
No Guarantee of Refund
Please note that submitting a request does not guarantee a refund. All requests are carefully reviewed in accordance with this policy.
